Your voice matters. Have your say on how we administer Australia’s national environmental protection laws as we strive for continuous improvement. Complete this survey to help shape our priorities and inform how we provide our services and conduct our activities.
The survey will be open until 11:59pm AEST Thursday, 30 September 2026. If you have any questions, please contact: surveyhelp@nationalepa.gov.au
The National EPA is responsible for applying fees and charges to industry and the public.
Fees and charges are applied for services provided by the National EPA, including:
You will be informed of any fees or charges when you make your request.
Payment instructions are provided when you apply for a permit or service.
Most fees and charges can be paid online through our Online Services portal.
Accounts Receivable (amounts owed by you): Accounts.Receivable@nationalepa.gov.au.
Accounts Payable (amounts owing to you): Accounts.Payable@nationalepa.gov.au.
The long-term sustainability of the National EPA will be supported through improved cost recovery arrangements. This ensures the cost of regulatory activities undertaken by government is borne by those using the system.
Cost recovery charges will be phased in to enable industry time to adjust. We will consult with industry stakeholders.
Existing fee exemptions will be maintained for:
This is to ensure these groups are not disproportionately impacted by the changes.